BRIEF
Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications. With customers around the globe, consistency is crucial to maintaining their image and reputation.
SOLUTION
As trusted brand guardians, we provide creative and localization governance for all of Zendesk’s branded content, including product marketing materials, digital assets, social campaigns, education, instruction and technical manuals.
IMPACT
Fully integrated within their tools and supply chain, we supply dedicated in-country resources to meet multiple markets’ content creation and localization needs.
"Spark remains our trusted partner for firming-up final transcreations. Thanks to the Spark team's expertise, we were able to turn around a few under-performing markets and languages quite swiftly. What I personally like about our business engagement is the transparency and the ability to have honest conversations geared towards solutions."
Zendesk
BRAND CONSISTENCY
ACROSS GLOBAL TOUCHPOINTS
Localization & Transcreation
Creative Review
Project Management
Tool Integration
